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What's on your mind?
Find answers to the most common questions about booking, cabins, and more.
Frequently asked questions.
Thailand’s Entry Requirements From 1 July 2022THAIPASS IS NO LONGER REQUIRED Pre-arrival requirements Vaccinated travelers must have the following documents for entering Thailand: A valid Passport, or a border pass for arrivals via border checkpoints. A Certificate of COVID-19 Vaccination - Everyone 18 years of age and older must be fully vaccinated for COVID-19 with an approved vaccine at least 14 days before travelling to Thailand. - Travelers 5-17 years of age travelling to Thailand unaccompanied must get vaccinated with at least 1 dose of an approved vaccine at least 14 days before travelling to Thailand. Those travelling with parents are exempt from this requirement. Unvaccinated/not fully vaccinated travelers must have the following documents for entering Thailand: A valid Passport, or a border pass for arrivals via border checkpoints. A negative result from an RT-PCR test or professional ATK within 72 hours of travel. On Arrival Requirements Upon arriving in Thailand, all travelers must undergo entry screening including body temperature check, and present the required documents to the Immigration/Health Control officer to carry out the checks. The vaccinated travelers will then be allowed entry and are free to go anywhere in the kingdom. *For arrivals by land using a border pass, they will be allowed a stay of no longer than 3 days within the specified areas only. Likewise, unvaccinated/not fully vaccinated travelers who have proof of a negative result from an RT-PCR test or professional ATK within 72 hours of travel will be allowed entry and are free to go anywhere in the kingdom. The unvaccinated/not fully vaccinated travelers without a negative test result within 72 hours of travel are required to follow the public health instructions and guidelines as deemed appropriate by the Health Control officer at the point of arrival. All expenses incurred will be the responsibility of the travelers.
What is your cancellation policy?YOU CAN CHANGE THE DATES OF YOUR RESERVATION. NO MONEY REFUND. + 7% VAT ( Value-Added Tax ) Last minute reservations are suitable to be refused. No-Show without previous notice involves the cancellation of the reservation. Reservations are personal to the Guest and cannot be resold or transferred without the express written permission of Sanom Beach Lipe Resort (SBLR). SBLR reserves the right, at its sole discretion, to release any reservation at any time without charge, penalty, loss or damage if it believes that the guest is unfit to stay in the Hotel. Unfit can mean being drunk, disorderly, abusive, aggressive or impolite or causing a danger to other guests, Hotel employees and contractors.
I don't have PayPal. Can I still book a stay?There is no problem if you don't have a Paypal account. Paypal is a Payment Gateway and it will automatically generate a e-invoice for you to pay using your credit/debit card details. Payment upfront is required in order to secure your booking.
What is the age limit for children?There is no charge for kids aged 8 or less as far as they can share the bed with parents. NO EXTRA BED SERVICE.
What are the restaurant hours? Is breakfast included?Breakfast is not included in Bungalow rates. Restaurant opens daily at 8 AM and generally closes at 5 PM. Twice a week at night time we arrange a fish BBQ on the beach served in a common table exclusively for Resort's guests.
Is there a pharmacy on the island?Actually there are a few of them so don't worry if you need some of the general first aid care. You'll easily find it here in the island, in case you need some more specific medicines we highly recommend to bring them from home. We have a fridge where to store medicines that need to be kept cold. Just let us know! Koh Lipe has a Government First Aid Center and a couple of Private Clinics too.
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